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Frequently Asked Questions

  • GENERAL
  • SHIPPING
  • RETURN AND REFUNDS
  • WARRANTY

GENERAL

What are the interior dimensions?

The interior dimensions of the fridge is 14.2 x 15.8 x 24.2 cm.

What are the exterior dimensions?

The exterior dimensions of the fridge is 20.8 x 27.3 x 30.8 cm.

What cords does it come with?

It comes with two power cords which can be used at home or in the car.

Can the fridge be used 24/7?

Absolutely. You can let it run as long as you wish.

Can this store breast milk at a cool enough temperature?

Yes, it works very well to store breast milk.

How cold or hot does the fridge get?

It cools to 5°C below ambient temperature and warms up to 65°C on internal thermostat.

Can this be used anywhere in the world?

Yes, the fridge operating voltage ranges from 100-240V.

Does the fridge come with warranty?

Yes, the fridge comes with a 30 days complimentary warranty. 

SHIPPING

Where do you ship to?

We ship to most countries. Click here to view if your country is in the list. 

How much is shipping?

Shipping is free to the following countries: United States, Singapore, Hong Kong, Malaysia and Taiwan. Shipping cost can be viewed here.

When will my order be dispatched?

All orders will be dispatched from our warehouse within 2 business days.

How can I track my order?

You can track your order here

I gave the wrong address at checkout. What do I do?

Email us ASAP (like now) at info@vanityfridge.co and we will do everything we can to update this for you. As soon as you order, we will send you a confirmation email so please check your details carefully.If your order has already been shipped then we can’t make any changes to the address or change the course of the parcel. If this does happen, we won’t be able to send you another parcel or make a refund.

RETURNS AND REFUNDS



Vanity Fridge has a 30 days product warranty for anything that may go wrong with your fridge. If the fridge you have received is defective and you require a replacement, simply follow these instructions: 


1. Take a clear video of the defect.

2. Email info@vanityfridge.co with a sentence about the defect and your video attached. 

3. Once approved, send back your product as directed with all contents it came with.

4. A replacement of your product will be processed once we have received the defective one. 


* Applications that do not meet these criteria will not be approved for a return. 


You will be responsible for paying for your own shipping costs for returning your item.Shipping costs are non-refundable.Depending on where you live, the time it may take for your exchanged product to reach you may vary. You may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item. 

WARRANTY

Does it come with warranty?

Yes, the fridge comes with a 30 days complimentary warranty. 

My fridge is defective. What do I do?

Vanity Fridge Co has a 30 days product warranty for anything that may go wrong with your fridge. If the fridge you have received is defective and you require a replacement, simply follow these instructions: 


1. Take a clear video of the defect.

2. Email info@vanityfridge.co with a sentence about the defect and your video attached.

3. Once approved, send back your product as directed with all contents it came with.

4. A replacement of your product will be processed once we have received the defective one.


* Applications that do not meet these criteria will not be approved for a return.


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you may vary. You may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.